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The GroupInvestor Relations
CPM supports a wide range of customer logistics management needs - from standardised packages delivering tools and services that bring value quickly and economically, to fully customised & integrated supply chain management programs that enhance the entire supply chain.
CPM delivers value through a global network of Control Towers staffed by logistics professionals using a suite of proven logistics applications.

CPM focuses on the management of:

  • data
  • integrated logistics processes and data visibility from origin to destination (Door-to-Door)
  • implementation of new initiatives
  • performance against customer defined KPI's
  • process improvement

The Customer Program Management service packages

Shipment Level - Interactive

  • on-line package of tools aimed at small and medium-sized customers
  • offers access to freight quotations, shipping instructions and reports, while also allowing you to book shipments and follow them up with the track and trace facility
Shipment Level - Transportation Plus

  • standardised, systems-driven value-adding package aimed at small and medium-sized customers
  • access to reports and tools for effective business management
Order/Item Level - Ocean Cargo Management

  • standardised ocean cargo management services with web-based order/item level visibility
  • management of transactions from supplier to final delivery
Customised - Logistics Management Services

  • customised programs designed and integrated into customer processes for end-to-end visibility
  • includes services such as Transportation Management, Order - management, Vendor Management, Buyers' Consolidation, Supply Chain Event Monitoring and LLP services
For more information, please contact DHL Global Forwarding

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