Transforming the Logistics industry

You would expect the world's largest logistics specialist to offer the world's largest range of logistics services. But DHL goes further and aims to bring value and consistent, high quality support to customers of every type and size, wherever they operate.

Our logistics operations embody DHL's three core brand values of local strength/global coverage, proactive solutions and personal commitment.

Our Supply Chain Solutions cover the following main areas:

Supply Chain Planning
Inbound / Manufacturing
Warehousing / Distribution
Delivery & Installation / Aftermarket

The strategic and operational design and execution of supply chains on behalf of customers large and small - on a global, regional, national or local scale.

Supply chain planning typically covers production, sourcing and procurement, demand and supply planning, logistics network design, inventory optimisation, supply chain visibility and data management. Good design is crucial for effective logistics operations and DHL has a worldwide reputation for producing innovative solutions that streamline processes and improve control.

A wide variety of inbound logistics services, usually offered as a package tailored to our customers' needs - including supplier management, consolidation, inbound transport, storage, vendor managed inventory, kitting and sequencing - with line-side feed and in-plant logistics.

DHL believes that collaboration in planning and execution with suppliers and logistics partners is the key to efficient supply chain operations. For manufacturers this means streamlining and integrating inbound supply chains. For component and sub-assembly suppliers it means delivering more cost-effective and extended supply chains to support manufacturing customers.

Finished goods storage, order management and fulfilment - plus distribution to the end-customer or into the sales channel.

DHL has the know-how and experience necessary to design and manage warehousing and distribution processes so that product flows are optimised and supply chain costs are driven down. Our customers can reduce their stockholdings and increase service levels, while maintaining the flexibility required to meet fast-changing market demands.

We offer a delivery and installation service that covers business equipment as well as home delivery direct to consumers. We will even supply equipment and materials to field engineers, along with taking responsibility for the management of returns and repairs. For example, with the delivery and installation of electronic equipment we will include configuration, on-site commissioning, user training, equipment return, asset recovery and even disposition.

Our view of the aftermarket for logistics is that it is the end to end management of service and replacement of all parts. For DHL this encompasses the international, regional and domestic collection and distribution of parts, the management of distribution centres and the provision of inventory services to balance investment and service targets across the entire supply chain.

Our supply chain solutions vary from country to country. Therefore, if you require more information about our local solutions and capabilities, please contact DHL Exel Supply Chain.

To view full details of our global supply chain solutions, please visit our corporate website.