As a company we have developed an autonomous management structure - the businesses we manage around the world, take up the nationality of the country they are in 'Thinking globally but acting locally' is how we see it in practice. At DHL, we form partnerships that respond to the unique needs of the UAE customer - partnerships that can draw from the global resources of DHL and over 30 years of experience in international air express.

DHL Firsts

DHL UAE was the first air express company to open an office in the UAE. Over the years our commitment to consistently improve our service offering has lead us to a number of milestone firsts as an air express operator in the UAE.

• First Express to open an office in UAE
• First Express with an Airside facility
• First Express to operate its own aircraft network
• First Express with in-house customs clearance facilities (24 Hrs/7 Days)
• First Express to set up its own Express Logistics Centre (ELC)
• First Express in Jebel Ali Free Zone
• First Express with its own road distribution network (Gulf Wide Distribution)
• First Express to be ISO accredited in the Middle East
• First Express to win the Dubai Quality Award
• First Express to win the Sheikh Khalifa Award